About this summary
This page is a summary of the main terms that apply to Spinbob Casino. It is provided for convenience and does not replace the full agreement. The full binding terms and conditions are shown in your account area and must be accepted when you register. If there is any difference between this summary and the full terms, the full terms apply.
1. Eligibility
1.1 You must be at least 18 years old and a resident of the United Kingdom to open an account.
1.2 You may hold only one account. Duplicate accounts will be closed and any balances returned after checks.
1.3 You must be acting on your own behalf and not for any other person or business.
1.4 You may not open an account while you are self-excluded from Spinbob Casino or registered with GAMSTOP.
2. Account and verification
2.1 We must verify your age and identity before you can deposit or play. This usually happens automatically when you register; if not, we will ask for photo ID and proof of address.
2.2 We may request information about the source of your funds at any time. Your account may be restricted until the checks are complete.
2.3 You are responsible for keeping your login details secure. We recommend switching on two-factor authentication, which you can manage from the login page settings.
2.4 You must keep your personal details up to date, including your address and payment methods.
3. Deposits and withdrawals
3.1 The minimum deposit is £10 and the minimum withdrawal is £20. We do not charge fees for deposits or withdrawals.
3.2 Accepted methods are Visa Debit, Mastercard Debit, PayPal, Apple Pay, Google Pay, Skrill, Neteller, Paysafecard (deposits only), Revolut, Rapid Transfer, Trustly and bank transfer. We accept debit cards only.
3.3 Payments must come from accounts registered in your own name. Withdrawals are normally returned to the method used to deposit.
3.4 After approval, e-wallet withdrawals are processed within two hours, Trustly and Open Banking within 24 hours, and debit card or bank transfer withdrawals within one to three working days.
3.5 Customer funds are held in accordance with UK requirements. Details of the level of protection are provided in the full terms.
4. Bonus terms
4.1 The welcome offer is 100% of your first deposit up to £500 plus 200 free spins. The minimum qualifying deposit is £10, and you must opt in at the cashier.
4.2 Bonus funds carry 10x wagering on the bonus amount only. No offer we run has wagering above 10x.
4.3 Bonus funds and wagering must be completed within 30 days, after which any remaining bonus expires.
4.4 Free spins are worth £0.10 each on a selected slot and are credited at 20 per day over 10 days.
4.5 The weekly reload of 50% up to £250 is available every Friday, with 10x wagering and a seven-day validity.
4.6 Weekly cashback of 10% up to £1,000 on net losses is paid on Mondays as real cash with no wagering.
4.7 Each Spinbob bonus is limited to one per person, household and payment method. We may withhold a bonus where we find evidence of abuse.
5. Stakes and game rules
5.1 The maximum stake on slots is £5 per spin, or £2 per spin for players aged 18 to 24.
5.2 Autoplay is not available, and features that let you pay to skip directly to bonus rounds are not offered.
5.3 Game outcomes are decided by independently tested random number generators. In the event of a malfunction, affected plays are void.
6. Prohibited conduct
You must not:
- use software, bots or scripts to play games;
- collude with other players or exploit faults in games or systems;
- use another person’s payment method or identity;
- use Spinbob Casino for money laundering or any other unlawful purpose;
- be abusive towards our staff.
We may suspend or close accounts and withhold winnings obtained through prohibited conduct, and report matters to the relevant authorities where required.
7. Dormant accounts
7.1 An account with no login activity for 12 months is treated as dormant.
7.2 We will contact you before your account becomes dormant. Your funds remain yours, and you can ask us to return them at any time by contacting support.
8. Safer gambling
You can set deposit limits, loss limits, session reminders, time-outs and self-exclusion at any time. Reductions apply immediately; increases take effect after a cooling-off period.
9. Complaints
9.1 Contact us first through live chat or the Help Centre form. We will acknowledge your complaint and send a final response within eight weeks.
9.2 If you remain dissatisfied, you may refer your complaint to an independent alternative dispute resolution provider, whose details we will provide.
10. Changes to these terms
10.1 We may update our terms from time to time. We will tell you about material changes before they take effect, and you will be asked to accept them when you next sign in to your Spinbob account.
10.2 Our privacy policy explains how we use your personal data. To get started, create your account.
